Privacy Policy
Your privacy is our top priority. This policy explains how we collect, use, and protect your personal information.
Last Updated: January 15, 2025
Introduction
Vispicy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered creative platform. By using Vispicy, you agree to the terms of this policy.
We believe in transparency and want you to understand exactly what data we collect and why. We collect only the information necessary to provide you with the best possible service and experience.
Information We Collect
1. Personal Information
We collect information that identifies you personally, including:
- Account Information: Name, email address, username, and password when you create an account
- Profile Information: Profile picture, bio, and optional demographic information
- Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
- Communication Data: Messages you send to our support team
2. Usage Information
We automatically collect information about your use of our service:
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Data: Pages visited, features used, time spent, and error reports
- Generation Data: Prompts, parameters, and settings used for AI generations
- Log Files: Server access logs and analytics data
3. Content You Create
Information related to your creative works on our platform:
- Generated Content: Images and videos you create using our AI tools
- Upload Data: Reference images you upload for image-to-image or image-to-video features
- Prompts: Text descriptions and instructions you provide to the AI
- Preferences: Your saved settings, favorite models, and custom configurations
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and login session
- Analyze usage patterns to improve our service
- Personalize your experience based on your activity
- Track the effectiveness of our marketing campaigns
You can control cookies through your browser settings, but disabling cookies may affect functionality.
5. Third-Party Information
When you use third-party services to sign in (e.g., Google, GitHub), we receive information that you authorize them to share with us, such as your name and email address.
How We Use Your Information
We use the collected information for various purposes to provide and improve our service:
Service Delivery
- • Process your AI generation requests
- • Manage your account and subscriptions
- • Provide customer support
- • Process payments and transactions
Service Improvement
- • Analyze usage patterns and trends
- • Improve AI model performance
- • Develop new features and tools
- • Fix bugs and technical issues
Communication
- • Send service-related notifications
- • Respond to your inquiries
- • Share updates and new features
- • Send marketing communications (opt-in)
Security & Compliance
- • Detect and prevent fraud
- • Ensure platform security
- • Comply with legal obligations
- • Enforce our Terms of Service
Data Protection & Security
We implement industry-standard security measures to protect your information:
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
Strict access controls and authentication systems limit access to personal data.
We conduct regular security audits and penetration testing.
Our infrastructure is hosted on secure cloud platforms with SOC 2 Type II certification.
We collect only the data necessary to provide our services.
Important: While we take extensive security measures, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Information Sharing & Disclosure
We Do Not Sell Your Personal Data
We never sell your personal information to third parties. Your data is only shared in the following circumstances:
Service Providers
We work with trusted third-party companies to help us operate our service:
- Cloud Hosting: AWS, Google Cloud for infrastructure
- Payment Processing: Stripe, PayPal for transactions
- Analytics: Google Analytics for usage insights
- Authentication: NextAuth for user authentication
These service providers have limited access to your data only to perform specific tasks on our behalf.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal requests from public authorities, including to meet national security or law enforcement requirements.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
Your Rights & Choices
You have the following rights regarding your personal information:
Access & Portability
Request a copy of your personal data and information about how we use it.
Correction
Update or correct inaccurate or incomplete information.
Deletion
Request deletion of your personal data, subject to legal and operational requirements.
Object to Processing
Object to the processing of your personal data in certain circumstances.
Restrict Processing
Request that we limit how we use your personal information.
Withdraw Consent
Withdraw consent at any time where we rely on consent as the legal basis for processing.
Opt-Out of Marketing
Unsubscribe from marketing communications at any time.
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
vispicy@gmail.com
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Specifically:
- Active Accounts: While your account is active
- Generated Content: Until you delete it or close your account
- Transaction Records: For 7 years (as required by tax law)
- Support Communications: For 3 years
- Analytics Data: Aggregated data may be retained indefinitely
Upon account deletion, your personal information will be deleted within 30 days, except where we are required to retain it by law.
Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.
If we discover that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. Our servers are located in the United States, and we may transfer data to other countries where we operate or where our service providers are located.
When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your privacy and data security in accordance with this Privacy Policy and applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically. Your continued use of our service after any changes constitutes acceptance of the updated policy.
Material Changes: For any material changes to this Privacy Policy, we will also notify you via email or through a prominent notice on our platform at least 30 days before the changes take effect.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Contact:
Email: vispicy@gmail.com
Address: 123 AI Street, Tech Hub, San Francisco, CA 94105, United States
We will respond to your inquiry within 30 days of receipt.